You have questions, we answer it.
Is my payment information secure?
Yes. All payments are processed through secure, encrypted systems via trusted providers. We never store or have access to your full payment details.
Which countries do you ship to?
We currently ship exclusively within the United States.
How much does shipping cost?
All orders within the U.S. ship free of charge — no additional fees at checkout.
How long does it take to process my order?
Orders are processed within 1 to 3 business days (Monday to Friday). Orders placed after our daily cut-off time are processed on the following business day.
How long does delivery take?
Once dispatched, delivery typically takes 5 to 7 business days. The overall estimated timeframe from order to delivery is approximately 6 to 10 business days. For more detail, see our Shipping Policy.
Where can I find your full policies?
What is your return and refund policy?
Return or refund requests can be submitted within 30 days after delivery, provided they meet the conditions in our Return & Refund Policy.
My order hasn't arrived yet — what should I do?
If your order hasn't arrived within 3 business days after the estimated delivery window, please contact our support team so we can look into it.
How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking link.
What payment methods do you accept?
We accept major credit and debit cards (Visa, Mastercard, American Express) as well as Apple Pay, Google Pay, and Shop Pay. Available options are shown at checkout.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.