Shipping policy

All orders placed through harlowbennett-austin.com are fulfilled for delivery within the United States. We do not currently ship internationally.

Orders are processed within 1–3 business days (Monday through Friday) after they're confirmed.

Orders placed after 5:00 PM (GMT-06:00) are processed the following business day.

Once your order ships, delivery usually takes 5–7 business days.

From the moment you place your order to the moment it arrives, expect roughly 6–10 business days in total.

Actual delivery times can shift depending on carrier and operational conditions.

Shipping is free on every order, with no minimum purchase required and no hidden fees.

We ship using well-established U.S. carriers. Depending on your location and package, this may include UPS, FedEx, or USPS.

Once your order ships, you'll get an email with a tracking number so you can follow it the whole way.

If your package is delayed, arrives damaged, or is missing an item, contact our support team and we'll look into it right away.

Store Name: Harlow Bennett Austin

Address: 1100 E Cesar Chavez St, Austin, TX 78702, USA

Customer Service Hours:
Monday to Friday: 9:00 AM – 5:00 PM (GMT-06:00)

We respond within 24 hours on business days. Messages received over the weekend will be answered on the next business day.

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