Last updated: 20 September 2026
Protecting your personal information matters to us. While our business is based in Europe, we serve customers exclusively within the United States, and we follow applicable U.S. state privacy laws where they apply — including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other relevant state-level privacy frameworks.
Your Rights
Depending on which state you live in, you may have specific rights over your personal information — for example, the right to see what we hold, correct it, request its deletion, or limit how it's used.
You may also be able to opt out of certain uses of your data, including sharing it for advertising purposes.
What We Collect
We collect the personal information needed to run our business and fulfill your orders, which can include:
your name and contact details, such as email and phone number
billing and shipping addresses
your order and purchase history
device and usage data, such as browser type and IP address
Payment information is handled securely by our payment providers and is never stored on our end.
How We Use It
We use your information to keep our business running smoothly — processing and delivering orders within the United States, providing support, improving our website, and keeping you updated about your purchases. With your permission, we may also send you promotional messages.
Do We Sell Your Data?
No. We do not sell or trade your personal information.
We do share data with trusted service providers when it's needed to run our business — payment processors, shipping partners, analytics providers, and communication tools. Every partner we work with is required to use your data only for its intended purpose, following applicable data protection standards.
Exercising Your Rights
To access, correct, or delete your personal information, reach out to us directly:
Email: info@harlowbennett-austin.com
Website: harlowbennett-austin.com
We may need to verify your identity before acting on your request.
No Discrimination
Exercising your privacy rights will never lead to worse service, higher prices, or denial of service from us.
Cookies & Tracking
Our site uses cookies and similar technology to keep things running smoothly, measure performance, and improve your experience. You can adjust or disable cookies in your browser settings, though some features may not work as well as a result.
Third-Party Providers
We rely on established partners to run our business, including payment processors, U.S.-based shipping providers, email tools, and analytics services. Each is required to handle your data securely and only for the purposes we've outlined.
How Long We Keep Your Data
We keep personal information only as long as necessary for business or legal reasons. Once it's no longer needed, we delete or anonymize it securely.
Updates to This Notice
We may update this notice from time to time as our practices or legal obligations evolve. The "Last updated" date at the top reflects the latest revision.
Business Information
Store Name: Harlow Bennett Austin
Address: 1100 E Cesar Chavez St, Austin, TX 78702, USA
Email: info@harlowbennett-austin.com
Phone: +17017381594
Customer Service Hours:
Monday to Friday: 9:00 AM – 5:00 PM (GMT-06:00)
We respond within 24 hours on business days. Messages received over the weekend will be answered on the next business day.